Billing Terms and Conditions
Last Updated: 1 September 2026
This Billing Terms and Conditions document sets out how payment and billing work at Nolaine.
Accepted Payment Methods
Nolaine offers a range of secure payment options so that checkout stays quick and convenient. We accept the following:
- Credit and debit cards: Visa, MasterCard, American Express
- PayPal
- Afterpay, where available
- Apple Pay and Google Pay
- Bank transfers, for bulk orders only, please contact us for details
All payments are processed in Singapore Dollars (SGD).
Payment Processing
- Payment is taken in full at the time of purchase.
- No order is processed or dispatched until payment has cleared.
- If a payment is declined or fails, the order is not confirmed.
Pricing and Currency
- Every price shown on nolaine.com is displayed in Singapore Dollars (SGD).
- Prices may change at any time without prior notice.
- Any applicable taxes, duties or shipping fees are calculated and shown at checkout.
Secure Payment Processing
- Nolaine uses SSL encryption and established payment gateways to protect your personal and payment information.
- We never store, and never have access to, your full card or payment details.
Refunds and Chargebacks
- Refunds are issued in line with our Refund and Return Policy.
- Unauthorised or fraudulent chargebacks are investigated and disputed.
- If anything looks wrong on your bill, please contact us first at info@nolaine.com so we can resolve it quickly.
Fraud Prevention
- Nolaine reserves the right to cancel, refuse or hold any order suspected of fraud or unauthorised activity.
- Additional identity verification may be requested for high value or flagged transactions.
Changes to This Policy
We may update these Billing Terms and Conditions at any time. Any change appears on this page with a revised Last Updated date, so please review it periodically. Continued use of our website after a change means you accept the updated version.
Contact Information
Store Address: 10 Melrose Drive, Singapore 358507
Store Email: info@nolaine.com
Store Phone: +6587748714
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (SGT)
We do our best to reply to your e-mail within 1 to 2 business days.